tag:blogger.com,1999:blog-2830845345064787081.post2770547512013819011..comments2023-04-27T10:48:25.701-05:00Comments on Our First Home - Lincolnshire, Ryan Homes: No points for Customer ServiceS and Phttp://www.blogger.com/profile/12547350723915783159noreply@blogger.comBlogger23125tag:blogger.com,1999:blog-2830845345064787081.post-18002597567244011572013-07-03T09:52:58.388-05:002013-07-03T09:52:58.388-05:00Kimberly, you nailed it! Its exactly what it is!Kimberly, you nailed it! Its exactly what it is!S and Phttps://www.blogger.com/profile/12547350723915783159noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-4354212563257349902013-07-02T15:38:28.326-05:002013-07-02T15:38:28.326-05:00Sorry you are dealing with this I have some of the...Sorry you are dealing with this I have some of the same issues myself and even now that our house is finished we still are having problems with our SR! Also we had to go private if you would like to follow us still please email me @ KKjongo@gmail.com so I can add you back in. Sorry about all the trouble.S&Khttps://www.blogger.com/profile/11031758032260822606noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-64655822188302652202013-07-01T14:50:38.546-05:002013-07-01T14:50:38.546-05:00Definitely go higher up. Ryan Homes is a big compa...Definitely go higher up. Ryan Homes is a big company and they want the customer service points. I agree with other bloggers, don't let one bad experience ruin your home for you. I hope this gets resolved quickly and to your liking!Anonymoushttps://www.blogger.com/profile/13769071217782785879noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-4660573203444412922013-07-01T14:28:55.229-05:002013-07-01T14:28:55.229-05:00:( This makes me so sad. I hope it gets resolved q...:( This makes me so sad. I hope it gets resolved quickly and you end up with a home you love.tourqeyeshttps://www.blogger.com/profile/17548801744447298532noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-12467596819023507792013-07-01T14:18:50.911-05:002013-07-01T14:18:50.911-05:00I feel your pain, I hated confronting these kinds ...I feel your pain, I hated confronting these kinds of issues with my PM and SR but always remember, they are working for YOU! I would ask to speak to the higher ups too, once the boss's bosses get involved, things magically get resolved! I hope everything turns out OK and you can start enjoying the process!Anonymoushttps://www.blogger.com/profile/08710499230260385747noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-30392721206252376702013-07-01T12:47:25.353-05:002013-07-01T12:47:25.353-05:00So sorry that things are not going well. :( I real...So sorry that things are not going well. :( I really hope you can come to a resolution that is suitalble, even if it means having a chat with the corporate folks. This should be an at least somewhat joyous occasion!! And yes, a little customer service goes a loooong way. Anonymoushttps://www.blogger.com/profile/05296309772122787490noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-39076163723577281652013-07-01T12:13:58.865-05:002013-07-01T12:13:58.865-05:00Where in ohio are you building? I am building in o...Where in ohio are you building? I am building in ohio as well.Sperkinshttps://www.blogger.com/profile/10840983322352119513noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-50475786966297103622013-07-01T11:59:26.546-05:002013-07-01T11:59:26.546-05:00So frustrating !! I would be so annoyed too ! bu...So frustrating !! I would be so annoyed too ! but remember this is your house and walking away from it now would only make you more miserable. Hang in there, everything will work out in the end. Anonymoushttps://www.blogger.com/profile/06643613040053470899noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-32275572061974263852013-07-01T11:58:24.149-05:002013-07-01T11:58:24.149-05:00it's hard to find a balance isn't it?? I k...it's hard to find a balance isn't it?? I kinda compare it to ticking off the waiter before he brings your food... don't want anyone "spitting in it", but want it done right!!!Anonymoushttps://www.blogger.com/profile/18211702803043029983noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-18252084220554066622013-07-01T11:29:36.234-05:002013-07-01T11:29:36.234-05:00Cloud, I do agree with you. I don't want to bu...Cloud, I do agree with you. I don't want to burn any bridges or strain our relationship with them. But I just don't think its right for them to treat us that way! I have been following your blog and I understand what you are saying. I still think they stepped out of line with their phone call! I guess I'm just so frustrated that I'm losing all the calm.S and Phttps://www.blogger.com/profile/12547350723915783159noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-81576551420858090482013-07-01T11:18:20.628-05:002013-07-01T11:18:20.628-05:00Ohio. We're Midwest neighbors :) I haven't...Ohio. We're Midwest neighbors :) I haven't brought up walking yet with them, but I might give our agent a call to see if there's anything we can do at this point. Makes me sad, but the house has become a big black cloud for us and I just want it gone!nlockardhttps://www.blogger.com/profile/04148368115507662230noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-62609811769976867482013-07-01T11:13:44.434-05:002013-07-01T11:13:44.434-05:00Thanks Nadine, that's a good idea. I don't...Thanks Nadine, that's a good idea. I don't know why I didn't think about it. I'm just so mad and frustrated that I'm not functioning properly! I will look into it. I don't want to let this go. I definitely want them to apologies to my husband, that's all I want!S and Phttps://www.blogger.com/profile/12547350723915783159noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-64950377984793373332013-07-01T11:12:30.179-05:002013-07-01T11:12:30.179-05:00sadly, I've heard that people rarely win when ...sadly, I've heard that people rarely win when seeking litigation. Better off trying to get them to cut a deal and keep going... at least according to they ryanhomesnightmare website. :(Anonymoushttps://www.blogger.com/profile/18211702803043029983noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-66136029033615357002013-07-01T11:10:48.606-05:002013-07-01T11:10:48.606-05:00nlockard, Sorry about your situation. Its seems mo...nlockard, Sorry about your situation. Its seems more worst than ours. Did you contact their corporate office? I'm sure there will be somebody who'll hear you out. If you are set on walking out, you should seek legal help.S and Phttps://www.blogger.com/profile/12547350723915783159noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-67808824257787958222013-07-01T11:06:00.092-05:002013-07-01T11:06:00.092-05:00I will post... don't worry! Where are you buil...I will post... don't worry! Where are you building? We are in Indiana. we were told at signing that they would let us out of our contract and not "force" us to build... not sure if that promise still stands or not... since the other "promises" have not worked out so far.Anonymoushttps://www.blogger.com/profile/18211702803043029983noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-80080039439369327132013-07-01T11:02:36.642-05:002013-07-01T11:02:36.642-05:00I don't have a blog. I'm a lurker :( If yo...I don't have a blog. I'm a lurker :( If you find out anything, please post! I would even be happy to lose our deposit, I just want out! We are having our pre drywall next week, so I don't think it will be easy. Things we chose and were told were no problem when we signed our purchase agreement are now a problem all the sudden. I left the model in tears yesterday. nlockardhttps://www.blogger.com/profile/04148368115507662230noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-28455226358416113502013-07-01T10:47:07.707-05:002013-07-01T10:47:07.707-05:00do you have a blog? What kinds of issues are you ...do you have a blog? What kinds of issues are you having?Anonymoushttps://www.blogger.com/profile/18211702803043029983noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-70901586878256369062013-07-01T10:46:34.750-05:002013-07-01T10:46:34.750-05:00I don't know what it takes to get them to agre...I don't know what it takes to get them to agree to release and refund.... but we are starting to look into this. :( Anonymoushttps://www.blogger.com/profile/18211702803043029983noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-30307026759250666292013-07-01T10:45:51.408-05:002013-07-01T10:45:51.408-05:00Is it possible to walk at this point? I am feeling...Is it possible to walk at this point? I am feeling the same way about our build. Changes they are making are quickly turning my home from what I dreamed of, to what I'm settling for. I'm not happy.nlockardhttps://www.blogger.com/profile/04148368115507662230noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-89163221880032987392013-07-01T10:40:11.006-05:002013-07-01T10:40:11.006-05:00We are right there with you! Ready to walk too. :(...We are right there with you! Ready to walk too. :( We have made a long list of issues and concerns and we are planning to request a meeting with SR and PM. If things don't get resolved there, we will request to meet with their supervisors. There are only 2 lots after ours in this neighborhood. I know they want to close out, but I'm not sure if that helps or hurts us.... We are trying to be nice, but standing our ground. What's sad is I see so many blogs of people who have moved in and within months have said they would never build with Ryan again. That concerns me ALOT!Anonymoushttps://www.blogger.com/profile/18211702803043029983noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-9269874596933892852013-07-01T10:38:28.644-05:002013-07-01T10:38:28.644-05:00You all should contact their corporate office imme...You all should contact their corporate office immediately and speak with whomever is in charge in your area. It is outrageous to have to deal with such BS after all it is your home and none of them including the SR would be getting a paycheck without you. This is unacceptable behavior from them let them know that you will be speaking with the corporate office and see how they act then.chateaunadinehttps://www.blogger.com/profile/13170465347334477648noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-31708894261525765622013-07-01T10:37:43.020-05:002013-07-01T10:37:43.020-05:00Sorry you are having problems with RH. We are als...Sorry you are having problems with RH. We are also in the process of reconcile with Ryan Homes over a few earlier issues. We have learn quite of bit of things these paste few months. <br />You have to look at the whole picture and not just the current state of things.<br />The way we see it now is we will be in this house for many many years to come and it's in your design (options and such) and you've come this far and waited this long, don't let a few little issues ruin the future of your new home.<br />Don't get too worked up over small things because you will get stressed.<br />Be nice and they will more likely to see things your way and resolve issues.<br /><br />good luckAnonymoushttps://www.blogger.com/profile/07932438626039135368noreply@blogger.comtag:blogger.com,1999:blog-2830845345064787081.post-6402838308704296072013-07-01T10:29:49.198-05:002013-07-01T10:29:49.198-05:00OH NO!!! I am so sorry you are going through this....OH NO!!! I am so sorry you are going through this. How frustrating and unprofessional of them!Sperkinshttps://www.blogger.com/profile/10840983322352119513noreply@blogger.com