On again....Off again.... On again......

First of all, Thank You All for your support, comments and wishes. My husband (like most of you suggested) had convinced me not to let the little things ruin our home building experience. After listening to all you guys and my husband, I did calm down a lot and I dropped the idea of going to the corporate folks. But, I was definitely going to have a chat with our SR and/or his manager.

So here are some updates!! Good ones... :-)

Our SR informed us that they have approved our request of upgrading the master bath at this point of construction. We were already given a heads up that it will cost us more, and we will have to pay the amount at closing as they cannot add it to the loan amount at this point. And of course, there will be some change to the schedule. And today our SR called with the details, we gave us the number that we will have to pay (it was about twice the upgrade price :-( ). And our closing will be pushed by a week.

My husband and I took sometime to discuss and finally decided to go for it! So we called our SR and informed him that we'd like to go with the upgrade. He said he'll have everything documented and have us sign some paperwork tomorrow with all changes - added master bath upgrade and the attic money we are getting back. So that's how it came up.... and the conversation got interesting!

 I first thanked my SR and told him that we very much appreciate that his manager and he went out of their way to get the approval for the master bath upgrade, but we were very unhappy with the way his manager spoke to my husband over the phone on Sunday about the attic issue. I also said that when nothing was put on the paper, we have the right to discuss it more...until they came up with a resolution that we would be satisfied with. And we talked for a little bit and our SR owned up to everything. He said he had a chat with his manager about that, as he too thinks that the way his manager acted wasn't right and we can expect a call from him. He apologized to us and asked us to give him a chance to make it up to us. He promised that he will make our journey smooth, stress-free and enjoyable from here on.

I feel alot better after having this conversation and I'm getting the upgraded master bath!! :-)
I'm feeling guilty about spending a lot of money on it and still kicking myself for not picking this option earlier. But my husband says it's for the best, and we will enjoy our home a lot more, for years to come!! :-)